For Wei Ling, a 49-year-old office manager and mother of two, it started with mild stomach cramps and irregular bowel movements. At first, she blamed it on stress and poor sleep. But over the next few weeks, the symptoms escalated. She noticed blood in her stool, felt unusually tired, and experienced persistent discomfort after meals. Concerned, she visited her family clinic, which referred her for further testing. A colonoscopy soon revealed something she hadn’t expected. A tumour had formed in the lower part of her colon. The diagnosis was early-stage colorectal cancer, and her doctor explained that colorectal surgery would be the recommended next step.
From Uncertainty to Clarity: Colorectal Surgery
The news came as a shock. Wei Ling had never undergone surgery in her life. She was anxious not just about the procedure, but also about the cost and time away from work. After a referral to a private specialist, she started to understand her options more clearly, including minimally invasive colorectal surgery.
During her pre-surgery discussions, the clinic asked about her insurance. That was when Wei Ling remembered her Prudential plan. A quick check with her financial consultant confirmed that the specialist was part of PRUPanel Connect. This meant many of her costs, from consultations to surgery, could be billed directly without the need for upfront payments.
Colorectal Surgery Procedure and Recovery
The colorectal surgery went ahead within a week. It was done using keyhole techniques, which meant smaller incisions and a quicker recovery. Wei Ling was able to walk on the second day and was discharged on the fourth. The pain was manageable, and the doctors were pleased with the outcome.
Thanks to PRUPanel Connect, most of her inpatient expenses were covered. There were no complicated claim forms or long delays. This allowed Wei Ling to focus fully on her recovery, both emotionally and physically.
A New Outlook on Health
Two months later, Wei Ling is back at work and slowly resuming her evening walks. She is also more health-conscious than ever. She reminds her friends and family not to ignore symptoms or delay health screenings.
Wei Ling credits a big part of her recovery to the support she received. It wasn’t just from doctors and nurses, but also from an insurance plan that didn’t leave her to figure things out on her own. “Knowing I had access to good care without financial stress really changed how I see insurance. It gave me peace of mind when I needed it the most.”
Speak with a financial consultant
Colorectal surgery can be overwhelming — not just physically, but emotionally and financially too. Whether it’s you, your spouse, or a parent going through it, having the right support matters. From early diagnosis to post-surgery recovery, every step can feel easier when you know help is available.
If you’re not sure what your coverage looks like, or if your current plan gives you access to PRUPanel Connect specialists, now’s the time to find out. Speaking to a financial consultant can help you understand your options, get prepared, and take control of your healthcare journey with confidence.
Melissa Mok – Master Financial Consultant In Singapore
Melissa prides herself as an educator and facilitator for her clients.
Disclaimer: 365Asia aims to provide accurate and up-to-date information, our contents do not constitute medical or any professional advice. If medical advice is required, please consult a licensed healthcare professional.